(214) 501-4430

Privacy Policy

Privacy Policy

Lulu Modern Chinese (“we,” “our,” or “us”) operates the website Lulu-modern.com (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our online services.

1. Information We Collect

We collect information from you when you interact with our Site, sign up for a newsletter, fill out a contact form, or access our integrated online ordering and reservation platforms.

  • Personal Data: This may include your name, email address, phone number, and billing/delivery address when voluntarily provided by you.

  • Transaction and Financial Data: If you place an order online or book a table, financial data (like credit card details) is processed directly by our third-party processors (e.g., ToastTab). We do not store full credit card numbers on our servers.

  • Usage and Device Data: We may automatically collect your IP address, browser type, operating system, and data regarding how you navigate our Site via cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Facilitate online food ordering, deliveries, and table reservations.

  • Respond to customer service requests, inquiries, and feedback.

  • Send promotional emails, special offers, or event updates (you may opt out at any time).

  • Improve our website functionality, security, and user experience.

  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party partners to help operate our business, including:

  • Ordering & Delivery Partners: Third-party platforms (such as ToastTab, DoorDash, Grubhub) that process your food orders and handle delivery logistics.

  • Service Providers: Website hosting partners, analytics providers (like Google Analytics), and email marketing services.

  • Legal Requirements: If required by law, subpoena, or to protect the rights, property, and safety of Lulu Modern Chinese, our patrons, or the public.

4. Cookies and Tracking Technologies

We use cookies to analyze web traffic, remember your preferences, and optimize your browsing experience. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of the Site.

5. Third-Party Links and Services

Our Site contains links to third-party services (e.g., third-party online ordering portals). We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are posted constitutes acceptance of those changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Address: 3310 Dallas Pkwy, Suite 121, Plano, TX 75093

  • Phone: (214) 501-4430

  • Website Contact Form: Lulu-modern.com